Privacy Policy
This Privacy Policy explains how SiteLab collects, uses, stores, and protects your information when you visit sitelab.ge, use our tools, subscribe to a plan, or contact us about our services.
1. Who We Are
SiteLab is a digital services brand operated by Individual Entrepreneur Archil Mamulashvili, based in Tbilisi, Georgia.
We provide website development and digital agency services, as well as two online tools: CV Maker and Voucher Maker.
Email: info@sitelab.ge
Phone: +995 551 135 125
2. Information We Collect
Account information
When you register, we collect your email address and password. Your email address must be confirmed before your account becomes fully active.
Contact form information
When you submit an inquiry through our contact form, we collect your name, email address, project details, company name if provided, selected budget range, and any file you choose to attach.
CV information
When you use CV Maker, we process the information you enter to create your CV, including information such as your name, job title, contact details, work experience, education, skills, and optional profile photo.
Saved CVs remain associated with your account so that you can return to edit or download them.
Voucher information
When you use Voucher Maker, we process the design details, text, and images or logos you upload to create your voucher.
Saved vouchers remain associated with your account.
Uploaded files and images
Photos, images, logos, and other files you upload are stored and processed for the purpose of providing the functionality you requested.
Technical and session information
We use technical cookies necessary for authentication and language preferences.
These cookies are used to keep you signed in and remember your selected language.
Subscription and payment information
When you subscribe to a paid plan, payment information necessary to process the transaction is handled by our third-party payment processor.
SiteLab does not collect or store your full payment-card details.
We may retain information necessary to identify your subscription, plan, billing status, payment status, transaction history, and refund status.
3. Analytics and Cookies
We use analytics technologies to understand how visitors use our website and improve our services.
These include Google Tag Manager and Vercel Web Analytics.
We do not sell personal information or use CV or voucher content for advertising purposes.
4. How We Use Your Information
We use your information to:
- create, verify, and secure your account;
- generate, save, edit, and provide access to your CVs and vouchers;
- provide subscription features;
- process payments and manage subscriptions;
- manage renewals, cancellations, refunds, and billing-related matters;
- respond to inquiries;
- prepare agency project proposals;
- send account, security, payment, and service-related communications;
- maintain and improve the website and services;
- protect the security and reliability of our services.
We do not sell your personal information.
We do not use your CV or voucher content for purposes unrelated to providing the requested service.
5. Data Storage and Security
Your account, subscription, CV, and voucher information is stored on professionally managed infrastructure.
We take reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or unauthorized disclosure.
6. Data Retention
We retain account, subscription, billing, CV, and voucher information for as long as reasonably necessary to provide the services, maintain your account, process and document transactions, comply with legal obligations, resolve disputes, and protect our legitimate interests.
If you request deletion of your account or personal information, we will handle the request in accordance with applicable law and our legal and operational obligations.
7. Third-Party Service Providers
We may use trusted third-party providers for:
- hosting and infrastructure;
- email delivery;
- analytics;
- payment processing;
- other technical services necessary to operate SiteLab.
These providers receive information only to the extent reasonably necessary to perform their services.
8. International Processing
Some service providers may process information using infrastructure located outside Georgia.
Where applicable, we take reasonable measures to ensure that personal information continues to receive appropriate protection.
9. Your Rights
Subject to applicable law, you may request:
- access to your personal information;
- correction of inaccurate information;
- deletion of personal information;
- information about how your information is processed.
To exercise these rights, contact info@sitelab.ge.
10. Children's Privacy
Our services are not directed at children.
We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy when our services, practices, or legal requirements change.
The Effective Date will be updated when this Policy is materially changed.
12. Contact Us
Email: info@sitelab.ge
Phone: +995 551 135 125